Eden Group

★★★★★

“Excellent work - read on to find out why it wasn't 5*. We needed our satellite dish checked as we were getting very poor signal strength, around 20% according to our Freesat box. Sought 2 prices, Eden wanted £60 for up to one hours work, AMP from Bonnyrigg wanted £120 for the job. Eden's engineer turned up as promised on a bitterly cold and miserably drizzly day - realigned the dish and LNB then checked the operation, signal now 95%. At this point he informed us that the dish was a fair age (11 years) and that he had taped the mount to keep it in place as it was cracked. To be fair if he had told me that before finishing I would have asked the office for a price to fit a new LNB/dish as needed if he had one in the van which I suspect he didn't and possibly didn't have time in his schedule either. Had he done so it would have been 5*. But - I know where they are when it needs replaced.”

★★★★★

“If I were you I’d avoid Eden like the plague. Kingdom housing use Eden group as contractors. 6 weeks ago reported satellite issue (Blown off the roof) Eden can’t provide a date in which they’ll replace this. Countless chasing phone calls, emails and always the same response “awaiting parts to fix repair” At this rate it’ll be next year For a company who apparently specialises within this area they’re absolutely hopeless. Shame 1 star is the minimum…”

★★★★★

“Came onto my property without my permission. Found them inside my loft and they lied to me about why they were there. Told me at first they were going to fix the entry system for door, then when informed there was nothing to do with access system up there they told me they were going to install an ariel for a different property to one first stated. Had to call the police before they would leave. Not to be trusted! edit: I have had no discussion with your office nor will I. Our flat is owned by us and neighbouring flats privately owned or run by housing association and building has nothing to do with the council. Your workers trespassed into our loft with no permission. The matter is in the hands of the police who will contact you in due course.”