Taylor Emergency Locksmith

★★★★★

“Our main door handle had fallen apart and my DIY attempt to fix it failed miserably! Called Frank and he was here within the hour. He managed to put a temporary fix in place and ordered parts which he returned to fit less than a week later. Fantastic, quick service and very reasonably priced. The new door handle works like a dream - would recommend!”

★★★★★

“Knowledgeable and professional. Turned up when promised. Stuck to his quote and did a great job. Happy to recommend.”

★★★★★

“The positives are that he came out to attend a late night call out . I appreciated that part of it . However I did not appreciate the condescending tone micro aggression , that was not helpful in such a situation. The man who came out also made an insulting and unfounded comment about me being drunk , because I could not answer questions about the shape and style of the keyhole or the fitting on the inside door . I'm dyslexic and like most people , I believe you take your daily , activities for granted until something , happens . So in this unexpected situation I could not answer details related to the design . Rather then ease matters the man kept goading me even though bizarrely he could not remember if he walked out from the front or the back of the building when , he went out for a few minutes to get some tools . Even though I was waiting at the primary entrance's to let him back in . What's worse is that once it was established that he knew my neighbour , they both started becoming more antagonistic towards myself and the situation . After the expected chit chat with the man , her and her pals stood over watching the whole thing in a policing manner even though it was non of their bizz. making me feel awkward and also added to the antagonism (. Gone are the days of community spirit ) Frank just kept moaning about the job and saying it can not be done and I said he should at least have a good go to at least get it open . Afterwards I felt the bad attitude was because I did not match the colour bar. As I really felt othered and treated as if I were in a zoo or something . to be frank , Franks behaviour did not put me at ease in fact it left me feeling uneasy and with negative emotions I can also say that his tone was a lot more professional on the initial call and changed the minute when he touched down at the job. Later on when I submitted feedback with a critical component , he raged around to my house and through text tried to intimidate me to never convey how I truly felt about the service , that is a service that includes communication as well as labour by the way. I got a barrage of texts after he came around ringing my door bell in a aggressive way . He threated me with ps a service itsself caught up in a lot on ongoing questions . I also ignored his advice -from the night itself . To fix the remainder of the problem myself and called out a professional to finish the job in due course . This other locksmith a polish professional who did not need to try and be little me , told me that he was well ticked off with ammeters trying to fix their own door issues and that made me feel it was right of me to ignore . What was said by Frank . Getting back to the evening itself I paid Frank first thing the next morning but he was paid swiftly as could be , due to this being an unexpected situation I did not have the funds when I checked my balance to pay on the night but did so less then 24 hours latter. However if I knew how the situation was going to transpire in advance , I would have rather booked a hotel for the night then have to have dealt with such a overbearing individual . It was a vulnerable ground floor property so I responded to the intimidation in a prudent manner at the time. Writing under pesodynm is standard practice in reviews and other media”