MJ Joinery (Scot) Ltd

★★★★★

“Start to finish, MJ Joinery did an exceptional job of our full kitchen renovation. They helped us choose supplies that matched our vision and were great at managing the timelines and subcontractors required. We had some additional requests and needed to install new floorboards mid project, and they were very quick to take on the extra work to keep project timeline on track. The joiners always kept the place very clean and were all such friendly and helpful guys. Kirsty and Matt were also always available for a chat and every little request and snag was never an issue to resolve. We had so much trust in them to sort anything out, which makes such a difference. We couldn’t be happier with the end result and we can’t wait to get them to come back next year to renovate the living room. Thank you!”

★★★★★

“We had our bathroom renovated by MJ Joinery in the summer of 2024. I would like to preface by mentioning we received a partial refund for their abysmal work, but who wants to be left with a bathroom you're not completely happy with after spending any time and money on it? Not to mention we also had to go through the arduous complaints process involving Edinburgh Trusted Traders before we were compensated. As homeowners we make the big decision to renovate a room because we want to increase the enjoyment, functionality, and practicality of our homes. None of the other bathroom fitters I’ve spoken to since will even touch our bathroom to fix the issues unless we contract them to do another full bathroom renovation from scratch so we're left with a bathroom we're completely not happy with. We believe the bad quality is down to poor project management on MJ Joinery's part and the work being subcontracted to other 3rd parties. Each subcontractor did their own task (plumber, tiler, etc) but there was nobody from MJ Joinery who checked up on the quality of their work before moving on to the next task. Our complaints were: 1. Grout haze – the tiler did not thoroughly rinse the excess epoxy grout, so this left clear streaks and chalky stains on the tiles’ surfaces. The grout haze detracts from the appearance of the tiles, making them look dull and dirty (yellowing instead of pristine). And over time the grout haze causes dirt to build up more quickly. 2. Wrong Installation of wall mounted basin – the plumber did not follow the manufacturer’s installation guide which clearly detailed the recommended positioning and measurements for the hot and cold-water supply lines, with one on each side of the waste drain (hot water supply to the left of the waste drain, and cold-water supply to the right of the waste drain). This causes the copper pipes to stick out so it’s an eyesore. Matthew tried to fix this by spray painting the copper pipes with black paint, but instead this made it worse because it looks like soot, and he also got black spray paint on the tile behind it. 3. Damage to our tiled front garden and adjacent entrance walkway – which was used as a dumping site because a skip was not provided. MJ Joinery also did not provide adequate protection for the garden tiles, so the residues created (by the tiler) from cutting the tiles had adhered. I personally had to purchase a pressure washer because the front garden was left in this state.”

★★★★★

“From my first point of contact with Matthew, the communication about the work from Kirsty and the laying of flooring by Luke and Tom, I could not have felt in better hands for my work. Friendly and efficient as a team, I am absolutely delighted with my new floors. So much so, that Im getting the team back to do some more work done already.Luke and Tom did a brilliant job, even dealt with an unexpected issue; removing a bath and replacing the floorboards all in the time frame they initially agreed. Fantastic team. Absolutely no hesitation in recommending them.”